ALL BOOKINGS BY TELEPHONE ONLY:
call 01248 410 607
When the site is open the booking office is open 7 days a week:
- Please check :
- The office is closed from 1pm to 2pm
An answer machine will take messages when the office is busy or closed.
Bookings: Out of season (Nov, Dec, Jan, Feb and March) the telephone may be answered but all messages left will be answered within 48 hours.
INFORMATION NEEDED BEFORE YOU TELEPHONE – we will need to know the following information:
- Number of adults (18+)
- Number of children (including babies)
- Number of pets
- Number of vehicles
- Size of unit, maximum length and width including anything added onto the unit i.e. porch, pod, or awning
PLEASE NOTE: Sleeping in awnings is NOT allowed - it is considered a recreational area and not part of the berth capacity of a unit.
The maximum number of people who can sleep in a touring caravan, motorhome or campervan is the determined by the manufacturer’s berth capacity of the unit.
BOOKING TERMS & CONDITIONS
Before booking please read the campsite terms and conditions to make sure that this is the right campsite for your holiday.
PAYMENT and DEPOSIT:
A deposit or full payment is required on booking.
A booking will only be confirmed upon receipt of a payment.
1 - 5 night booking requires payment in full of pitch fees for duration of stay.
6 - 9 night booking requires a £150 deposit or payment in full of pitch fees if total is less than £150.
10 nights or more booking requires a 50% deposit.
Any OUTSTANDING BALANCE is payable 10 days before arrival.
No refund for none or a later day arrival, cancellation or early departure.
We recommend that you take out holiday insurance to cover for any loss due to a cancellation.
If you wish to transfer or change any dates booked, 7 days' notice is required and a £25 administration fee per unit/pitch.
Any transfer or change of dates must be in the same year of the original dates booked and only if we have the availability to accommodate your request.
EACH MONTH HAS A MINIMUM NIGHT BOOKING REQUIREMENT – Please see below
APRIL BOOKINGS – Any number of nights excluding the Easter weekend from 18th April to 22nd April 2019 (see details below)
MAY BOOKINGS - Any number of nights excluding weekends which have to be 2 nights. Also excluding the first May Day Bank Holiday weekend and the late May Spring Bank Holiday (see details below)
JUNE BOOKINGS - Any number of nights excluding weekends which have to be 2 nights
JULY BOOKINGS – Up to Friday, 19th July any number of nights excluding weekends which have to be 2 nights.
AUGUST BOOKINGS – see details below under “HIGH SEASON SCHOOL SUMMER HOLIDAY”
LIFEBOAT DAY in Moelfre is on Saturday 3rd August – We do not take any bookings to arrive or depart on that Saturday.
SEPTEMBER BOOKINGS - Any number of nights excluding weekends which have to be 2 nights
WE DO NOT TAKE ANY ONE NIGHT BOOKINGS FOR ANY SATURDAY NIGHTS
HIGH SEASON LAST MINUTE SHORT BREAKS
If you are looking for a last minute short break, please telephone us in the week of your intended arrival, as we do get the occasional last minute cancellation or early departure which may result in 1 – 7 nights' availability, especially during high season at Easter, May Bank holidays or in the summer holiday.
If you are unable to arrive on the date you are required to book from, you will be able to arrive early (from 9am up to 12.30pm) the next morning. Likewise, if you are unable to stay the last night of the booking you can leave anytime up to 6pm on that day – not having to leave at the standard departure time of 11am.
EASTER BANK HOLIDAY WEEKEND:
Minimum 4 nights booking to include Thursday (18th April), Good Friday, Saturday and Easter Sunday. If you are unable to arrive on the Thursday (before 7pm), if booked it will allow for an early arrival (after 9am) on Good Friday.
MAY DAY BANK HOLIDAY WEEKEND
– First one at the beginning of May
Minimum booking of 3 nights to include the Friday, 3rd May, Saturday, 4th May and Sunday, 5th May nights.
LATE SPRING MAY BANK HOLIDAY
– End of May - School half term week with the Bank holiday Monday on 27th May 2019.
As it is a school holiday week bookings only taken for 7 or 9 nights in 2019 from Friday, 24th May. The following weekend beginning Friday, 31st May is a minimum booking of 2 nights but only available if the 7 nights before have been booked.
HIGH SEASON SCHOOL SUMMER HOLIDAY
from Friday 19th July to Sunday, 1st September 2019
If you are looking for a last minute short or weekly break, please telephone us, as we do get the occasional last minute cancellation or early departure which may result in 1 – 7 nights' availability.
All bookings during the HIGH Season summer holiday are from weekend to weekend - Friday, Saturday and Sunday. This means that the minimum booking is for 5 nights (Sunday to Friday). Bookings can therefore be for 6 (Saturday to Friday), 7 (Friday to Friday or Saturday to Saturday, or Sunday to Sunday), or 8 (Friday to the next Saturday or Saturday to the next Sunday), or 9 (Friday to the next Sunday) or 13, 14, 15 or 20, 21, 22 or 27, 28 etc nights.
There is an exception to three Saturdays and one Sunday in August - LIFEBOAT DAY in Moelfre is on Saturday 3rd August – We do not take any bookings to arrive or depart on that Saturday, or on the Bank holiday Saturday 24th August, 31st August and Sunday 25th August.
All payments are to be paid over the telephone or in person.
We accept most Debit and Credit cards.
Sorry but no cheques accepted.
Only sent on receipt of a stamped addressed envelope.
- All pitches are 6 metres wide (along the hedge), with the exception of 2 larger pitches which attract an extra charge per night.
- The length of a pitch depends on where it is on site. There are 4 fields, therefore 16 corner pitches where we are unable to accommodate very long units or either side of the corner pitches, due to the national fire regulation break of 6 metres (20 feet) to be between all units.
- Pitches are around the edges of the fields.
- All pitches are pre-allocated before arrival.
- Pitches are numbered and the fire break marked.
- The national fire regulation break of 6 metres (20 feet) between all units is strictly adhered to at all times.
- Electric hook up (EHU) point may be on a pitch or up to 20 meters away from a pitch. Therefore it is available to bring an EHU cable that is up to 25/20 meters long and if used for a tent needs to have an RCD.
- If any part of a sleeping/living unit (metal or canvas/material) is put in the fire break area, you will be asked to move it back within the pitch boundary.
A particular pitch or pitches can be requested and we will make every effort to meet your requirements, but cannot guarantee any request especially in high season.